How long do I have to complete the course?

You have 6 months from the purchase date to complete the course. Once you have bought and completed the course, the materials are your to revisit as you please.

How many attempts do I have at the quiz?

You have as many attempts at the quiz as you need. The test is open book and you can download the course notebooks. We can make special considerations, but please contact us ASAP if you need help. If you do not pass the quiz, email Stephanie to reset it ([email protected])

What do I do to get my certificate?

To download your certificate please take your test, pass, and complete the course 100%.

Who is responsible for sending my certificate to TDLR?

You are responsible for providing your certificate to TDLR for license renewal whether you mail in your application or submit it online. We only keep your records in compliance with TDLR in case you are audited.

I use CE Broker and I need help.

If you use CE Broker for reporting your CEs please email Stephanie (email above) with your license number and class taken. She will add you to the roster in CE Broker and edit your certificate to have your license number on it.

I have general questions about the course, Teachable, massage, or the Ariana Institute.

Please contact us at [email protected] and we'll have a response for you within 48 hours.


Payments are refundable if the student cancels an online class within 10 days of registering for the course. If you complete the course and obtain a certificate, your class is NON-REFUNDABLE. A 10% processing fee is applicable for all refunds and will be deducted from the total amount refunded. If the student cancels with less than 10 days’ notice, the tuition payment becomes nonrefundable. If the instructor cancels a class due to unforeseen circumstances, all tuition paid will be fully refunded.